SHIPPING & PAYMENT

We ship through registered courier companies for orders within India as well as international orders. 


International orders are usually delivered within 12 – 15 business days and domestic orders within 7 -8 business days. You will see the delivery date for your order at the time of order confirmation. Festive seasons time like Diwali and Christmas need extra days for delivery

Please note that Saturdays, Sundays and Public Holidays are not counted as working days for standard deliveries.

SHIPPING CHARGES

Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.

DUTIES & TAXES FOR INTERNATIONAL ORDERS

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.

SHIPPING OF PRODUCTS

All orders are processed from our own warehouse in Delhi, India. Orders will be delivered to the shipping address mentioned at checkout.

On all items that are mentioned as open delivery needs to be checked at the time delivery by the customer. Any breakage in the product during transit will taken back by our courier partners. For further information please refer our exchange policies.

 

TRACKING PACKAGE

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can also track your order status on our web boutique, from the “TARCK YOUR ORDERS” link under “HELP” in the website footer.

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

MODES OF PAYMENT

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks. For all international transactions, we accept major Credit Cards (including Mastercard, Visa & American Express) and also provide the option to pay using PayPal. PayPal and PayU are our third party payment gateways

 

        You can email us at care@etasaa.com for any further queries